/* ==========================================================================
   Нейропомощник — оформление в стиле основного сайта.

   Единственный источник стилей виджета: JS больше ничего не подмешивает.
   Токены берутся из redesign.css, но продублированы значениями по умолчанию,
   чтобы виджет не разъезжался на страницах без основной темы.
   ========================================================================== */

#neuro-assistant-container {
    --n-cream:  var(--cream, #F6F4F2);
    --n-well:   var(--well,  #EEEBE7);
    --n-ink:    var(--ink,   #141414);
    --n-body:   var(--body,  #232323);
    --n-ash:    var(--ash,   #8C8C8C);
    --n-hair:   var(--hair,  #D8D3CE);
    --n-line-d: var(--line-d, #2E2E2E);
    --n-mute-d: var(--mute-d, #B9B4AE);
    --n-ember:     var(--ember, #C2410C);
    --n-ember-ink: var(--ember-ink, #fff);
    --n-ember-hi:  var(--ember-hi, #E8622A);

    --n-ff:   var(--ff,   Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif);
    --n-ff-c: var(--ff-c, "IBM Plex Sans Condensed", Inter, sans-serif);
    --n-ff-m: var(--ff-m, "IBM Plex Mono", ui-monospace, SFMono-Regular, Menlo, monospace);

    position: fixed;
    bottom: 24px;
    right: 24px;
    z-index: 10000;
    font-family: var(--n-ff);
    color: var(--n-body);
}

/* --------------------------------------------------------------------------
   Кнопка вызова
   -------------------------------------------------------------------------- */
.neuro-assistant-trigger {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 13px 20px;
    background: var(--n-ink);
    color: #fff;
    border: 0;
    border-radius: 3px;
    cursor: pointer;
    box-shadow: 0 10px 24px rgba(20, 20, 20, .22);
    transition: transform .18s, box-shadow .18s;
}
.neuro-assistant-trigger:hover {
    transform: translateY(-1px);
    box-shadow: 0 14px 30px rgba(20, 20, 20, .28);
}
.neuro-trigger-icon {
    width: 9px;
    height: 9px;
    background: var(--n-ember-hi);
    border-radius: 50%;
    flex: none;
}
.neuro-trigger-text {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .09em;
    font-size: 13px;
    font-weight: 500;
}

/* --------------------------------------------------------------------------
   Панель
   -------------------------------------------------------------------------- */
.neuro-assistant-widget {
    width: 460px;
    max-height: min(700px, calc(100vh - 48px));
    background: var(--n-cream);
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    box-shadow: 0 24px 60px rgba(20, 20, 20, .18);
    display: none;
    flex-direction: column;
    overflow: hidden;
}
.neuro-assistant-widget.active {
    display: flex;
    animation: neuroAssistantAppear .22s ease-out;
}
@keyframes neuroAssistantAppear {
    from { opacity: 0; transform: translateY(12px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* Обработка запроса: тонкая полоса под шапкой вместо цветной рамки. */
.neuro-assistant-widget.thinking .neuro-assistant-header::after {
    transform: scaleX(1);
}

/* --------------------------------------------------------------------------
   Шапка и вкладки
   -------------------------------------------------------------------------- */
.neuro-assistant-header {
    position: relative;
    background: var(--n-ink);
    color: #fff;
    padding: 0 8px 0 16px;
    display: flex;
    justify-content: space-between;
    align-items: stretch;
    flex: none;
}
.neuro-assistant-header::after {
    content: "";
    position: absolute;
    left: 0;
    right: 0;
    bottom: 0;
    height: 2px;
    background: var(--n-ember-hi);
    transform: scaleX(0);
    transform-origin: left;
    transition: transform .3s ease;
}

.neuro-assistant-tabs { display: flex; gap: 4px; }
.neuro-tab {
    position: relative;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 15px 4px 13px;
    margin-right: 16px;
    background: none;
    border: 0;
    border-bottom: 2px solid transparent;
    color: var(--n-mute-d);
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .08em;
    font-size: 12.5px;
    font-weight: 500;
    transition: color .18s, border-color .18s;
}
.neuro-tab:hover { color: #fff; }
.neuro-tab.active { color: #fff; border-bottom-color: var(--n-ember-hi); }
.neuro-tab-icon {
    width: 7px;
    height: 7px;
    border: 1px solid currentColor;
    border-radius: 50%;
    flex: none;
}
.neuro-tab.active .neuro-tab-icon { background: var(--n-ember-hi); border-color: var(--n-ember-hi); }
.neuro-tab-badge {
    position: absolute;
    top: 8px;
    right: -8px;
    width: 15px;
    height: 15px;
    background: var(--n-ember-hi);
    color: #141414;
    border-radius: 50%;
    font-family: var(--n-ff-m);
    font-size: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
}

.neuro-assistant-toggle {
    align-self: center;
    width: 32px;
    height: 32px;
    background: none;
    border: 0;
    color: var(--n-mute-d);
    font-size: 20px;
    line-height: 1;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: 3px;
    transition: color .18s, background .18s;
}
.neuro-assistant-toggle:hover { color: #fff; background: var(--n-line-d); }

/* --------------------------------------------------------------------------
   Содержимое
   -------------------------------------------------------------------------- */
.neuro-assistant-content {
    flex: 1;
    min-height: 220px;
    max-height: 440px;
    display: flex;
    flex-direction: column;
    overflow-y: auto;
    background: var(--n-cream);
}
.neuro-tab-content { display: none; }
.neuro-tab-content.active { display: flex; }

.neuro-assistant-welcome {
    padding: 26px 20px 22px;
    border-bottom: 1px solid var(--n-hair);
}
.neuro-welcome-icon { display: none; }
.neuro-assistant-welcome div {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .05em;
    font-size: 19px;
    font-weight: 600;
    color: var(--n-ink);
    margin: 0 0 8px;
}
.neuro-assistant-welcome p {
    font-size: 14px;
    line-height: 1.55;
    color: #5C5C5C;
    margin: 0;
}

.neuro-popular-queries { padding: 18px 20px 20px; }
.neuro-popular-queries h4 {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .09em;
    font-size: 11.5px;
    font-weight: 500;
    color: var(--n-ash);
    margin: 0 0 10px;
}
.neuro-queries-list,
.neuro-query-tags {
    display: flex;
    flex-direction: column;
    gap: 1px;
    background: var(--n-hair);
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    overflow: hidden;
}
.neuro-query-suggestion,
.neuro-query-tag {
    background: #fff;
    border: 0;
    text-align: left;
    padding: 11px 14px;
    font-family: inherit;
    font-size: 13.5px;
    color: var(--n-body);
    cursor: pointer;
    transition: background .15s, color .15s;
}
.neuro-query-suggestion:hover,
.neuro-query-tag:hover { background: var(--n-well); color: var(--n-ink); }

/* --------------------------------------------------------------------------
   Диалог
   -------------------------------------------------------------------------- */
.neuro-assistant-chat,
.neuro-operator-chat {
    flex: 1;
    overflow-y: auto;
    padding: 18px 20px;
}
.neuro-chat-messages,
.neuro-operator-messages { display: flex; flex-direction: column; gap: 16px; }

.neuro-message { display: flex; flex-direction: column; align-items: flex-start; }
.neuro-message.user { align-items: flex-end; }

.neuro-message-content {
    max-width: 86%;
    padding: 12px 15px;
    border-radius: 3px;
    font-size: 14px;
    line-height: 1.55;
    background: #fff;
    border: 1px solid var(--n-hair);
    color: var(--n-body);
    overflow-wrap: anywhere;
}
.neuro-message.user .neuro-message-content {
    background: var(--n-ink);
    border-color: var(--n-ink);
    color: #fff;
}
.neuro-message.operator .neuro-message-content {
    background: var(--n-well);
    border-color: var(--n-hair);
}

.neuro-message-content a,
.neuro-message-content .neuro-link {
    color: var(--ember-text, #C2410C);
    text-decoration: underline;
    text-underline-offset: 2px;
    cursor: pointer;
}
.neuro-message.user .neuro-message-content a { color: #fff; }

.neuro-message-content .neuro-h2,
.neuro-message-content .neuro-h3,
.neuro-message-content .neuro-h4 {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .05em;
    color: var(--n-ink);
    margin: 14px 0 6px;
}
.neuro-message-content .neuro-h2 { font-size: 15px; }
.neuro-message-content .neuro-h3 { font-size: 14px; }
.neuro-message-content .neuro-h4 { font-size: 13px; }
.neuro-message.user .neuro-message-content .neuro-h2,
.neuro-message.user .neuro-message-content .neuro-h3,
.neuro-message.user .neuro-message-content .neuro-h4 { color: #fff; }

.neuro-message-content code {
    font-family: var(--n-ff-m);
    font-size: 12.5px;
    background: var(--n-well);
    padding: 1px 5px;
    border-radius: 2px;
}
.neuro-message-content hr { border: 0; border-top: 1px solid var(--n-hair); margin: 12px 0; }
.neuro-message-content ul,
.neuro-message-content ol { margin: 6px 0; padding-left: 18px; }
.neuro-message-content li { list-style: disc; margin: 3px 0; }

.neuro-message-content table {
    width: 100%;
    border-collapse: collapse;
    margin: 10px 0;
    font-size: 13px;
}
.neuro-message-content td { padding: 7px 9px; border: 1px solid var(--n-hair); }
.neuro-message-content tr:first-child td {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .07em;
    font-size: 11px;
    color: var(--n-ash);
    background: var(--n-well);
}

.neuro-message-meta {
    margin-top: 6px;
    font-family: var(--n-ff-m);
    font-size: 10.5px;
    letter-spacing: .02em;
    color: var(--n-ash);
}

/* Индикатор ответа */
.neuro-typing-indicator {
    display: none;
    align-items: center;
    gap: 10px;
    padding: 12px 0 0;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .09em;
    font-size: 11.5px;
    color: var(--n-ash);
}
.neuro-typing-indicator.active { display: flex; }
.neuro-typing-dots { display: flex; gap: 4px; }
.neuro-typing-dots span,
.neuro-typing-dot {
    width: 5px;
    height: 5px;
    background: var(--n-ember-hi);
    border-radius: 50%;
    animation: neuroTypingDot 1.4s infinite;
}
.neuro-typing-dots span:nth-child(2),
.neuro-typing-dot:nth-child(2) { animation-delay: .2s; }
.neuro-typing-dots span:nth-child(3),
.neuro-typing-dot:nth-child(3) { animation-delay: .4s; }
@keyframes neuroTypingDot {
    0%, 60%, 100% { opacity: .3; }
    30%           { opacity: 1; }
}

/* --------------------------------------------------------------------------
   Ввод
   -------------------------------------------------------------------------- */
.neuro-assistant-input {
    flex: none;
    padding: 14px 16px;
    background: var(--n-well);
    border-top: 1px solid var(--n-hair);
}
.neuro-input-container { display: flex; gap: 10px; align-items: flex-end; }

#neuro-query-input,
#neuro-operator-query-input {
    flex: 1;
    min-height: 42px;
    max-height: 120px;
    padding: 11px 13px;
    background: #fff;
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    font-family: inherit;
    font-size: 14px;
    line-height: 1.45;
    color: var(--n-body);
    resize: none;
    outline: none;
    transition: border-color .18s;
}
#neuro-query-input::placeholder,
#neuro-operator-query-input::placeholder { color: #A8A29C; }
#neuro-query-input:focus,
#neuro-operator-query-input:focus { border-color: var(--n-ink); }

#neuro-send-btn,
#neuro-operator-send-btn {
    flex: none;
    width: 42px;
    height: 42px;
    background: var(--n-ember);
    color: var(--n-ember-ink);
    border: 0;
    border-radius: 3px;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    transition: filter .18s;
}
#neuro-send-btn:hover:not(:disabled),
#neuro-operator-send-btn:hover:not(:disabled) { filter: brightness(.92); }
#neuro-send-btn:disabled,
#neuro-operator-send-btn:disabled {
    background: var(--n-hair);
    color: #fff;
    cursor: not-allowed;
}
.neuro-send-icon { line-height: 1; }

.neuro-input-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    margin-top: 8px;
    font-size: 11px;
    color: var(--n-ash);
}
.neuro-char-count {
    flex: none;
    font-family: var(--n-ff-m);
    font-size: 10.5px;
}
.neuro-tips {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

/* Подтверждение «я человек» */
.neuro-human-check {
    display: none;
    align-items: center;
    padding: 10px 14px;
    margin-bottom: 10px;
    background: #fff;
    border: 1px solid var(--n-hair);
    border-left: 2px solid var(--n-ember-hi);
    border-radius: 3px;
}
.neuro-checkbox-label {
    display: flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    user-select: none;
    font-size: 13.5px;
    color: var(--n-body);
}
.neuro-checkbox-label input[type="checkbox"] {
    width: 17px;
    height: 17px;
    cursor: pointer;
    accent-color: var(--n-ink);
}

/* --------------------------------------------------------------------------
   Подвал панели
   -------------------------------------------------------------------------- */
.neuro-assistant-footer {
    flex: none;
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    padding: 10px 16px;
    background: var(--n-well);
    border-top: 1px solid var(--n-hair);
}
.neuro-call-human-btn,
.neuro-clear-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 8px 14px;
    background: none;
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .08em;
    font-size: 11.5px;
    font-weight: 500;
    color: #5C5C5C;
    transition: border-color .18s, color .18s;
}
.neuro-call-human-btn:hover,
.neuro-clear-btn:hover { border-color: var(--n-ink); color: var(--n-ink); }
.neuro-footer-info,
.neuro-powered-by { font-family: var(--n-ff-m); font-size: 10.5px; color: var(--n-ash); }

.neuro-consent-notice {
    flex: none;
    padding: 8px 16px;
    background: var(--n-well);
    border-top: 1px solid var(--n-hair);
    font-size: 10.5px;
    line-height: 1.45;
    color: var(--n-ash);
    text-align: center;
}

/* --------------------------------------------------------------------------
   Оценка ответа
   -------------------------------------------------------------------------- */
.neuro-feedback-box {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-top: 10px;
    padding: 9px 12px;
    background: #fff;
    border: 1px solid var(--n-hair);
    border-radius: 3px;
}
.neuro-feedback-question { font-size: 12.5px; color: #5C5C5C; }
.neuro-feedback-buttons { display: flex; gap: 6px; }
.neuro-feedback-btn {
    padding: 6px 12px;
    background: none;
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .07em;
    font-size: 11px;
    color: #5C5C5C;
    transition: border-color .18s, color .18s;
}
.neuro-feedback-btn:hover { border-color: var(--n-ink); color: var(--n-ink); }
.neuro-feedback-thanks {
    width: 100%;
    padding: 8px 12px;
    font-size: 12.5px;
    color: #5C5C5C;
    text-align: center;
}

/* --------------------------------------------------------------------------
   Оператор
   -------------------------------------------------------------------------- */
.neuro-operator-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding-bottom: 14px;
    margin-bottom: 14px;
    border-bottom: 1px solid var(--n-hair);
}
.neuro-operator-avatar {
    width: 34px;
    height: 34px;
    flex: none;
    background: var(--n-ink);
    color: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: var(--n-ff-c);
    font-size: 13px;
    letter-spacing: .04em;
}
.neuro-operator-info { display: flex; flex-direction: column; gap: 2px; }
.neuro-operator-name {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .06em;
    font-size: 13px;
    font-weight: 600;
    color: var(--n-ink);
}
.neuro-operator-status { font-family: var(--n-ff-m); font-size: 10.5px; color: var(--n-ash); }
.neuro-operator-status.online { color: var(--n-ink); }
.neuro-operator-status.online::before {
    content: "";
    display: inline-block;
    width: 6px;
    height: 6px;
    margin-right: 6px;
    background: var(--n-ember-hi);
    border-radius: 50%;
    vertical-align: middle;
}
.neuro-operator-welcome p { font-size: 13.5px; color: #5C5C5C; margin: 0 0 6px; }
.neuro-operator-hint { font-size: 12px; color: var(--n-ash); }

.neuro-operator-alert {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 10px 12px;
    background: #fff;
    border: 1px solid var(--n-hair);
    border-left: 2px solid var(--n-ember-hi);
    border-radius: 3px;
}
.neuro-operator-alert-text { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--n-body); }
.neuro-operator-alert-btn {
    padding: 6px 12px;
    background: var(--n-ink);
    color: #fff;
    border: 0;
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .07em;
    font-size: 11px;
    white-space: nowrap;
}
.neuro-operator-alert-btn:hover { background: var(--n-ember); color: var(--n-ember-ink); }

.neuro-operator-notification {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    background: var(--n-well);
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    font-size: 13px;
}
.neuro-operator-notification button {
    margin-left: auto;
    padding: 5px 10px;
    background: var(--n-ink);
    color: #fff;
    border: 0;
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .07em;
    font-size: 11px;
}

/* --------------------------------------------------------------------------
   Контактная форма и модальное окно
   -------------------------------------------------------------------------- */
.neuro-contact-prompt {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    margin-top: 10px;
    padding: 9px 14px;
    background: none;
    border: 1px solid var(--n-ink);
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .08em;
    font-size: 11.5px;
    color: var(--n-ink);
    transition: background .18s, color .18s;
}
.neuro-contact-prompt:hover { background: var(--n-ink); color: #fff; }

.neuro-contact-form {
    padding: 16px 20px;
    background: #fff;
    border-top: 1px solid var(--n-hair);
}
.neuro-form-header {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .06em;
    font-size: 14px;
    font-weight: 600;
    color: var(--n-ink);
    margin-bottom: 6px;
}
.neuro-form-desc { font-size: 13px; color: #5C5C5C; margin-bottom: 12px; }
.neuro-form-fields { display: flex; flex-direction: column; gap: 8px; }
.neuro-form-fields input,
.neuro-contact-modal input {
    padding: 10px 12px;
    background: #fff;
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    font-family: inherit;
    font-size: 14px;
    color: var(--n-body);
    outline: none;
    transition: border-color .18s;
}
.neuro-form-fields input:focus,
.neuro-contact-modal input:focus { border-color: var(--n-ink); }
.neuro-form-buttons { display: flex; gap: 8px; margin-top: 12px; }
.neuro-form-submit,
.neuro-contact-modal button[type="submit"] {
    padding: 11px 18px;
    background: var(--n-ember);
    color: var(--n-ember-ink);
    border: 0;
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .08em;
    font-size: 12px;
}
.neuro-form-submit:hover,
.neuro-contact-modal button[type="submit"]:hover { filter: brightness(.92); }
.neuro-form-skip {
    padding: 11px 18px;
    background: none;
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    cursor: pointer;
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .08em;
    font-size: 12px;
    color: #5C5C5C;
}
.neuro-form-skip:hover { border-color: var(--n-ink); color: var(--n-ink); }

.neuro-contact-modal {
    position: absolute;
    inset: 0;
    background: rgba(20, 20, 20, .5);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 20px;
    z-index: 10;
}
.neuro-contact-modal-content {
    position: relative;
    width: 100%;
    background: var(--n-cream);
    border: 1px solid var(--n-hair);
    border-radius: 3px;
    padding: 20px;
}
.neuro-contact-modal-content .neuro-form-header {
    font-family: var(--n-ff-c);
    text-transform: uppercase;
    letter-spacing: .05em;
    color: var(--n-ink);
}
.neuro-modal-close {
    position: absolute;
    top: 8px;
    right: 8px;
    width: 28px;
    height: 28px;
    background: none;
    border: 0;
    border-radius: 3px;
    cursor: pointer;
    font-size: 18px;
    line-height: 1;
    color: var(--n-ash);
}
.neuro-modal-close:hover { background: var(--n-well); color: var(--n-ink); }

.neuro-loading { font-size: 13px; color: var(--n-ash); }

/* Всплывающее уведомление */
.neuro-notification {
    position: fixed;
    top: 20px;
    right: 20px;
    z-index: 10001;
    padding: 12px 16px;
    background: var(--n-ink);
    color: #fff;
    border-radius: 3px;
    box-shadow: 0 10px 24px rgba(20, 20, 20, .22);
    font-size: 13px;
    animation: neuroNotificationSlide .3s ease-out;
}
@keyframes neuroNotificationSlide {
    from { transform: translateX(20px); opacity: 0; }
    to   { transform: translateX(0); opacity: 1; }
}

/* --------------------------------------------------------------------------
   Адаптив
   -------------------------------------------------------------------------- */
@media (max-width: 640px) {
    #neuro-assistant-container { bottom: 12px; right: 12px; left: 12px; }
    .neuro-assistant-widget {
        width: 100%;
        max-height: calc(100vh - 24px);
    }
    .neuro-assistant-trigger { margin-left: auto; }
    .neuro-assistant-content { max-height: none; }
}

@media (max-width: 420px) {
    .neuro-trigger-text { display: none; }
    .neuro-assistant-trigger { padding: 13px 15px; }
    .neuro-tab { margin-right: 10px; font-size: 11.5px; }
}